• Good Occupational Medical Practice 2017
• Disclaimer

• Introduction Part 1
• Introduction Part 2
• Introduction Part 3
• Duties of a doctor
• Professionalism in action

• Develop and maintain your professional performance
• Apply knowledge and experience to practice Part 1
• Apply knowledge and experience to practice Part 2
• Apply knowledge and experience to practice Part 3
• Apply knowledge and experience to practice Part 4
• Apply knowledge and experience to practice Part 5
• Apply knowledge and experience to practice Part 6
• Apply knowledge and experience to practice Part 7
• Apply knowledge and experience to practice Part 8
• Record your work clearly, accurately and legibly

• Contribute to and comply with systems to protect patients
• Respond to risks to safety
• Protect patients and colleagues from and risk posed by your health
• Communicate effectively

• Work collaboratively with colleagues to maintain or improve patient care Part 1
• Work collaboratively with colleagues to maintain or improve patient care Part 2
• Work collaboratively with colleagues to maintain or improve patient care Part 3
• Work collaboratively with colleagues to maintain or improve patient care Part 4
• Work collaboratively with colleagues to maintain or improve patient care Part 5
• Work collaboratively with colleagues to maintain or improve patient care Part 6
• Teaching, training, supporting and assessing
• Continuity and coordination of care
• Establish and maintain partnerships with patients Part 1
• Establish and maintain partnerships with patients Part 2

• Show respect for patients

• Treat patients and colleagues fairly and without discrimination Part 1
• Treat patients and colleagues fairly and without discrimination Part 2
• Act with honesty and integrity Part 1
• Act with honesty and integrity Part 2
• Act with honesty and integrity Part 3
• Act with honesty and integrity Part 4
• Act with honesty and integrity Part 5

• Concluding remarks
• Acknowledgements

Communicate effectively

Domain 3: Communication, partnership and teamwork

Communicate effectively

28. You must listen to patients, take account of their views, and respond honestly to their questions.
29. You must give patients [including those with the legal authority to make healthcare decisions on their behalf] the information they want or need to know in a way they can understand. You should make sure that arrangements are made, wherever possible, to meet patients’ language and communication needs.^15.

Good communication with employers and worker representatives is also important.  The occupational physician must adopt the role of an independent adviser, prepared to communicate similar information to managers and workers alike. Also important is a willingness to listen to concerns, to keep managers updated on the progress of cases, and to share relevant information in ways that can be understood, including with those who have particular language and communication needs or who are of limited literacy.

Occupational physicians should provide necessary information about exposures and health and safety risks in the workplace in a clear, open and effective way.

30. You must be considerate to those close to the patient and be sensitive and responsive in giving them information and support.

Occupational physicians should be willing, with their patient’s agreement or at their request, to share agreed information with a third party, such as a relative, partner, carer, helper, friend, or union representative.

31. When you are on duty you must be readily accessible to patients and colleagues seeking information, advice or support.