Competency 3

Area of competence	Knowledge	Skills	Attitudes
Competency 3 – Good clinical care: communication download full text for this competency
Objective – to develop reflective communication between healthcare professionals, employers and employees
Key Messages: 1. Occupational health consultations are subject to medical confidentiality 2. Occupational health physicians have duties to employers as well as employees and the public
Consultation with employers/managers	Understand the need to explain the difference between occupational health and clinical consultations Understand confidentiality and the principles of consent Understand the ethics and constraints of communicating with non-medical personnel and the appropriate contents of an occupational health report	Listen actively Use appropriate language Avoid breaches of medical confidentiality Avoid medico-legally inappropriate communications	Be aware of misconceptions about the role of occupational health professionals Respect confidentiality
Resources	Powerpoint presentations: Effects of ill health on work History taking, Fitness for Work

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